Refund policy
Thank you for shopping with CRYSTAL CLEAR ASHTRAYS LLC. We want you to be completely satisfied with your purchase.
Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Include all original packaging and accessories
- Not be damaged due to misuse or improper handling
Non-Returnable Items
The following items cannot be returned:
- Items marked as Final Sale
- Customized or personalized products
- Products damaged through customer misuse
Return Process
To initiate a return, please contact us with your order number.
Email: jezebelmckee46037@gmail.com
Once your request is approved, we will provide return instructions.
Refunds
After we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can resolve the issue promptly.