Payment Policy

 

Last updated: August 7, 2026

CRYSTAL CLEAR ASHTRAYS LLC (doing business as Crystal Home Essentials) accepts the following payment methods for online purchases:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Shop Pay
  • PayPal
  • Other payment methods enabled through our Shopify checkout (subject to availability)

All prices on our website are listed in U.S. Dollars (USD).

Payment Security We take the security of your payment information seriously. All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card details on our servers. Payment information is handled by trusted third-party payment processors in accordance with industry security standards (including PCI DSS compliance where applicable).

Order Confirmation Once your payment is successfully processed, you will receive an order confirmation email with your order details. Please check your spam or junk folder if you do not see the email in your inbox.

Failed or Declined Payments If a payment is declined or fails, the order will not be processed. You may try again with a different payment method or contact your bank/card issuer for assistance. If you continue to experience issues, please reach out to us at support@crystalhomeessentials.com.

Currency and Taxes All prices are displayed in USD. Applicable sales tax will be calculated and added at checkout based on your shipping address and current tax laws.

Refunds Refunds for eligible returns are issued to the original payment method used for the purchase, in accordance with our Refund Policy. Processing times may vary depending on your bank or payment provider (typically within 10 business days after we approve the refund).

Questions About Payments If you have any questions regarding payments, billing, or your order status, please contact us: Email: support@crystalhomeessentials.com  Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)